Rentals, Custom Orders and Purchases, Other
- Rentals -
Q:I know what games I want. What do I do next?
A: Fill out the ‘Check Availability’ form here and let us know which games you want, when you want them, and any questions you have. We will let you know if we have availability for your dates, and discuss colors for your custom game accessories. Next, we will email you a copy of the rental agreement and your price breakdown. Deposit is due at this time. Signing and payment will be done at time of pickup.
Q: What type of payments do you accept?
A: We accept cash and credit cards. Sorry, no checks accepted.
Q: Do you have to sign a contract or pay a deposit?
A: Yes. We will send you a copy of the rental agreement and price breakdown, which will include a $100 damage deposit. Signing and payment will be done at pick up. The damage deposit is fully refundable. While we do expect normal wear and tear, we do require a damage deposit prior to rental in case of water damage, misuse, or other unexpected damages to the games and accessories.
Q:What is normal wear and tear?
A: Normal wear and tear includes small scratches and dents in the games resulting from regular play. This does not include water damage, misuse, or other unexpected damages to the games and accessories.
Q: What parts of the rentals can I customize?
A: You can customize the colors of all game accessories that you rent from Off The Block, at no additional cost.
Q: Can I rent a custom designed Cornhole?
A: No, but you can purchase an OTB Design Cornhole board for $250. OTB Designs feature geometric patterns and designs in your choice of colors at no additional cost. See here. If you would like to have a completely original Custom Design, you can purchase a Custom Cornhole set starting at $300.
Q: How long is the rental period? Can I extend it?
A: Rental period is for 4 days. Rental starts at time of pick up. Must be returned during business hours on Day 4. Business hours are 9am-6pm. If you would like to extend your rental period, please email email@example.com to check availability. Additional fees may apply.
Q: Do you offer delivery?
A: Currently, our delivery services are limited. Please let us know at time of rental if you would like delivery, the location, and dates/times for pick up/drop off. If we are able to accommodate your request, we will coordinate with you. Additional delivery charges will apply.
Q: How long in advance should I reserve games for rental?
A: It’s best to reserve your games as soon as you decide to rent with Off The Block. This ensures they are available for your date, and that we have enough time to customize your game accessories.
- Custom Orders & Purchase -
Q: What do you mean by custom cornhole boards?
A: We offer several OTB designs for cornhole that allow for color customization. If you choose an OTB design, we will send you the design and color choices for you to make your selection. For an additional cost, we can also collaborate with you to make a completely original design that could include initials, your company logo, dates, images, patterns, etc. Contact us at firstname.lastname@example.org if you have questions.
Q: Can you add a Seahawks logo to my cornhole?
A: Sure, if you pay for the rights to it! We are not licensed to use logos that do not belong to us, like Seahawks or Sounders. If you have a licensed logo, we would be happy to add it on a game, like Cornhole.
Q: How much time does it take for a custom order?
A: A custom order can take anywhere from 2-4 weeks from time of the order.
Q: Am I able to order games that are not listed on your website?
A: It never hurts to ask! Send us an email and we will see what we can do.
- Other -
Q: I had an awesome experience with OTB! How do I let others know?
A: Yay! We are so happy you enjoyed our games. We would love for you to leave us reviews on Google or Facebook so that others can learn about us! Also, feel free to share us on Facebook, Instagram, and through word of mouth and tag us in your photos. Email us feedback to improve or to share on our website. Thank you so much for doing business with us!